TMJBen.com

Privacy Policy

Last updated: 6/25/2025

This Privacy Policy explains how TMJBen.com ("we," "us," or "our") collects, uses, and discloses information about you when you use our SMS-based assistant service.

1. Information We Collect

We collect information you provide directly to us and information we collect automatically.

  • Information You Provide: Name, phone number, quiz answers (goals, preferences), and the content of your SMS conversations with our Service.
  • Information We Collect Automatically: Timestamps of messages, IP addresses from website visits.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Personalize the messages you receive.
  • Communicate with you, including sending verification codes and responding to your "HELP" requests.
  • Monitor and analyze trends, usage, and activities in connection with our Service.

3. How We Share Your Information

We may share your information with third-party vendors and service providers that perform services for us, such as:

  • SMS Delivery: With providers like Twilio to send and receive text messages.
  • AI Processing: With providers like OpenAI to generate intelligent responses.
  • Database and Hosting: With providers like Supabase or Vercel to store your data and host our service.

We do not sell your personal data for marketing purposes.

4. Data Security, Retention, and Deletion

We implement reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access. We retain your data for as long as your account is active or as needed to provide you the Service. You can request deletion of your data by contacting us.

5. Your Rights and Choices

You have certain rights and choices regarding your information:

  • Opt-Out of SMS Messages: You can opt-out at any time by replying "STOP".
  • Access and Correction: You may have the right to access and correct your personal information. Please contact us to make such a request.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@tmjben.com.